Every order has a reference number that is provided when completed online. We also send an email immediately. We recommend placing an order logged in your account to follow its progression on the website. Ground orders take approximately 24-48 business hours to process before they are shipped. If you do not see an update in your order's progress or have not received a tracking number via email within 48 business hours, please verify in your junk or spam emails or contact our customer service team for assistance.